Building trust to deliver lasting change
A five-step process founded on a community’s values and benefits.
Situation
Rural Industries Research and Development Corporation (RIRDC) had conflicting advice on where to best target Occupational Health and Safety spending in the Australian wild catch and aquaculture seafood industry.
Approach
Kate was able to step back, blending her research, business management and communications expertise to formulate a four-stage, cost-effective resolution strategy. First step, research of State government Workplace agencies. Second, analysis that revealed existing research which could adequately inform injury reduction programs had not been adopted. Third, blending a range of communication, training and marketing skills to identify programs most likely to be adopted. Finally fourth, facilitating workshops with industry to review research findings relevant to members and identify reactions to draft OH&S programs. Industry subsequently verified and endorsed the research, taking ownership of new programs.
Outcome
Kate’s research analysis and workshops identified under-investment in industry engagement, training and culture change. The final report to RIRDC documenting critical trends in industry workers attitudes and behaviours towards OH&S helped secure support for a redirection of funds in injury reduction programs. RIRDC gained clarity on the most effective investments and actions to achieve cultural change. Existing resources were refocussed toward industry engagement and training.
“Kate’s dedication to genuine and rigorous community involvement in a project is outstanding. She offers forthright contributions based on thorough analysis at both strategic and operational levels and demonstrates a very strong commitment to seeing a project achieve its objectives through the application of a coherent and practical methodology. Best of all, Kate is outstanding at ensuring the social science aspects of a project are robust and defensible.”
Dr Wendy Craik(AM)
Chair, NSW Marine Estate Management Authority and Climate Change Authority
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